Gas

Troubleshooting: No Hot Water (for gas water heaters only)

Step 1: Ensure the water heater is turned onCheck to make sure the water heater is turned on.  The water temperature, and/or a green light on the “on/off” button should be displayed.  The water heater control panel is generally found near the kitchen (in many cases, there is a second control panel near the bathtub.  If the water heater was turned off, press the “on/off” button and check to see...

Troubleshooting: Gas Stove Won’t Turn On (for gas stovetops only)

Step 1: Reset the gas meterLocate the gas meter, which will be located outside, generally in the vicinity of the gas tanks.  On the gas meter screen, you should see three circles lined up horizontally.  If a letter (any letter) appears in any one of these circles, the gas meter needs to be reset (if the gas is functioning properly, all three circles will be empty).  Press the reset button firmly. ...

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