How to unlock Mail box

Japanese housing complexes are equipped with collective mailboxes.Here are some common ways to unlock them.In this video, it opens by aligning the numbers.right 0 twice, left 5...

Troubleshooting: Lights won’t turn on

Step 1: Ensure the light switch (and remote, if applicable) are turned onEvery light in your home will have a wall switch, and in many cases, a remote control as well (mainly for the living, dining, bedrooms).  Check to make sure BOTH the wall switch and the switch on the remote (if applicable) are turned on.  If either is turned off, you will not be able to turn on the light.  If you are unable to turn...

Parking Contracts

As street parking in Japan is illegal, every vehicle owner needs to secure their own parking space.  Most properties come with their own parking space, with standalone houses often having several.  In the case that your rental property does not include parking, or if you require an additional parking space, you would need to rent a monthly parking space.  Thes contracts generally last for either one or...

How to Deal with Cockroaches in Japanese Housing

In Japan, finding the occasional cockroach or two in your house is often inevitable.  The hot and humid summers here create their ideal environment to thrive.Here are a few methods and suggestions as to prevent cockroach infestation, as well as what to do in the case you were to find any in your home.Tips for preventing cockroach infestation:1. Do not leave trash unattended. Cover any trash cans to...

Proof of Parking

As street parking is illegal in Japan, proof of parking is required anytime you purchase or register a vehicle.  Our office can issue you a parking certificate upon request (each copy is 5,000 yen plus tax).  Please note the following:We are only able to assist with parking certificates for properties under our management.  If your property is managed by a different agency you will need to contact that...

Troubleshooting: No Hot Water (for gas water heaters only)

Step 1: Ensure the water heater is turned onCheck to make sure the water heater is turned on.  The water temperature, and/or a green light on the “on/off” button should be displayed.  The water heater control panel is generally found near the kitchen (in many cases, there is a second control panel near the bathtub.  If the water heater was turned off, press the “on/off” button and check to see...

Troubleshooting: Air conditioner not turned on or not working

【Check the air conditioner unit】Check to see if the circuit breaker has tripped, and ensure the AC unit is plugged firmly into the power outlet.   If the issue persists, try resetting the unit by unplugging the power cord and plugging it back in after two to three minutes. If the issue continues to persist, open the AC cover and...

Troubleshooting: Gas Stove Won’t Turn On (for gas stovetops only)

Step 1: Reset the gas meterLocate the gas meter, which will be located outside, generally in the vicinity of the gas tanks.  On the gas meter screen, you should see three circles lined up horizontally.  If a letter (any letter) appears in any one of these circles, the gas meter needs to be reset (if the gas is functioning properly, all three circles will be empty).  Press the reset button firmly. ...

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